Quality and Patient Safety
We believe that you deserve the best. That includes healthcare that meets or exceeds national quality standards, with a focus on safety, timeliness and effectiveness. That’s why we continually measure and evaluate the quality of patient care, comparing our performance to the latest professional standards and national benchmarks. We follow guidelines from national and federal agencies that specialize in measuring healthcare quality data, setting benchmarks and defining quality care.
But we don’t stop there. Ensuring your safety as our patient is a top priority and a deep commitment for every staff member. We constantly examine our processes and look for new practices to maximize outcomes and help keep you safe.
Our commitment to better care has not gone unnoticed. Onvida Health is one of only three hospitals nationwide to receive the American Hospital Association’s Quest for Quality Prize in 2021, recognizing our leadership and innovation in improving quality and advancing health throughout the communities we serve.
We believe in better care for you and your loved ones. It’s what drives us to deliver exceptional care today and strive for even better care tomorrow.
Become a Patient & Family
Advisory Council Member
Provide insights and observations from a consumer perspective, influencing policies, programs and practices that impact care and services.
We invite you to be our partner in safety.
The very best care is achieved when patients work closely with members of the care team. These simple steps will make a difference and help keep you safe.
- Ask questions and/or discuss concerns with your provider or other caregivers. Encourage your family members to do the same.
- Provide as much information as you can about your medical history, allergies, medications and supplements you take.
- Provide names and numbers of your regular physicians and pharmacies to your care team so we can work together to coordinate your care.
- Ask for test results if you don’t receive them in a timely manner.
- Grant your Healthcare Power of Attorney to someone close to you so he/she can make necessary medical decisions should you become unable to do so.
- Help keep yourself safe while here. To prevent falls, ask a caregiver to assist you to the bathroom. Wash your hands often and remind your visitors to do so. Help your caregivers check your ID band each time you receive medications or treatments.
Patient- and Family-Centered Care
We recognize and encourage your very important role in helping to ensure your own health and wellbeing, and we know that family members can play an essential role as well. Our deep and steadfast commitment to Patient- and Family-Centered Care is grounded in a strong and mutually beneficial partnership with you and your family members, with a goal of creating better health outcomes, a wiser allocation of resources and greater satisfaction for you and your family.
We embrace the four core concepts of Patient- and Family-Centered Care.
Trust. We’re here for you.
Our team of caregivers are ready to listen to and honor your choices and wishes. We’ll respectfully incorporate your family’s values, beliefs and cultural background into every stage of our care.
Togetherness. We need you.
Here, you’re encouraged to participate in every aspect of care. From discussing your health to suggesting improvements and aiding us in policy development, your feedback is important to us. Because together, we can deliver the best care possible.
Transparency. We see you.
You and your family will receive timely updates. This allows you to be an active participant your care. We’re committed to openly sharing information that is easily understandable and useful.
Awards and Recognitions
We are proud that our commitment to quality care and patient safety has earned local, regional and national recognitions, awards, certifications and accreditations, reflecting the high standard of care we provide across all of our services and in many of the specialties we offer.
