It is our privilege to serve your medical needs and we thank you for entrusting us with your care.
As your partner in health care, we understand that you may have many questions before, during and after your appointment or hospital stay. In order to make your health care experience as comfortable and stress-free for you and your loved ones as possible, we have prepared a variety of resources to assist you.
Patient Financial Services
Whether you have questions about your bill, which insurance plans we accept or you would like to apply for financial assistance, we’re here to help.
MyCare Patient Portal
This resource offers you a convenient, secure portal to your medical records, bill payment options and online account information.
Transparency in Pricing
These resources offer you information to estimate the costs of inpatient and outpatient care you receive at Onvida Health locations.
Health Records
Portions of your online health records are available through our MyCare Patient Portal. The Release of Information Department can assist you with obtaining a full copy of your health records, if needed.
Care Advocacy
Our staff takes great pride in treating our patients in a caring, skillful and respectful manner, but should you ever have any concerns, we have a number of steps you can take that will allow us to resolve them.
Language Services
We offer a number of services to assist those with limited proficiency in English or who are deaf or hard of hearing. Our services include qualified Spanish interpreters, over-the-phone interpretation for over 150 languages, video remote interpreting services for ASL, TDD / TYY Pphones (telecommunications devices for the deaf), med-pat hearing aid-compatible phones, captions for the hearing impaired and documents translation into Spanish.
DAISY Award
The DAISY Award is an international program that rewards and celebrates the extraordinary, compassionate and skillful care given by nurses every day.
